Privacy Policy 

 

 

 

Last Updated: July 16th, 2017

 

Coin Dragon Limited ("Coin Dragon”) owns the Coin Dragon brand, including the associated business, website, and other associated activities.  If you have questions or concerns about Coin Dragon's privacy practices, please contact us at info@coindragon.co

 

INFORMATION WE COLLECT

 

We collect information about you in various ways, including:

  • Transaction Information: your output choices, the amount you entered, the time you used the kiosk

  • Log Information: We observe the timing related to each function/scene of your user interface

  • CCTV Security Footage

  • Mobile Numbers (receipt)

  • Email Addresses (receipt or gift card code delivery)

  • Bank Account Number

  • Octopus Card Number

 

HOW WE USE THE INFORMATION WE COLLECT

 

We may use information about you to:

  • Electronically deliver digital receipts

  • Deliver gift card codes electronically

  • Follow up with customers/vendors for faulty transactions

  • Troubleshoot erroneous transactions internally

  • Reconcile transaction amounts with vendors/partners

  • Provide the necessary information to facilitate the transfer of exchanged coins minus fees (ie. Bank Account Number)

  • Improve our customer experience using our kiosk

  • For suspected crime, we may use recorded CCTV to aid police investigations

 

What we DO NOT do with your information:

  • WE DO NOT Disclose this information to third parties

  • WE DO NOT Track your previous transactions with Coin Dragon

  • WE DO NOT Use your contact information for marketing purposes

 

SECURITY OF INFORMATION

 

Coin Dragon invests heavily in ensuring we protect information about you in an effort to prevent loss, misuse, and unauthorised access, disclosure, alteration and destruction.  Our records are managed internally using external data storage vendors, and these records are backed up and removed regularly.

 

UNDERAGE USERS

 

Coin Dragon does not knowingly collect information on minors using our kiosks, nor is it our intention for underage users to use our services without adult supervision.

 

CHANGES TO THIS POLICY

 

Coin Dragon may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date above, and in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Policy to stay informed about our information practices and the ways you can help protect your privacy.

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